General

Please read the following terms and conditions before using this website and the services provided. The use of the website is subject to the following general terms and conditions. Please address any correspondence to:

Albatros Travel doo, Branilaca Sarajeva 47, Sarajevo 71000, Bosnia and Herzegovina

Effective date: 9. Jun. 2022

Scope

Kathrin and Nermin Numic run .Cheyf, a subsidiary of Albatros Travel doo, which operates the online travel portal http://www.cheyf.ba. Here the user has the opportunity to research the offers of travel services according to his wishes and information and to make bookings in order to conclude contracts with the respective provider for the account of the user.

All tourism products and services presented on the website are only available to a limited extent. With the presentation of a product or service, the travel agency does not guarantee its availability at all times.

A booking is your offer to obtain or use any product or service described on the website by the travel agent. The user can book various travel services directly on the website. Additional travel information is also available to the user.

Travel agency as agent for travel services / other offers

The travel agency expressly points out to users that travel contracts are not concluded with the travel agency, but always with the respective tour operator/service provider, taking into account the general terms and conditions of the respective tour operator/service provider.

The services of the travel agency are limited exclusively to the mediation of the touristic products and services presented on their website. The travel agency therefore acts exclusively as an intermediary for the tour operator/service provider and other providers and is not involved as a contractual partner. Excluded from this are booked services that are carried out directly by .Cheyf Reisen itself.

The offers presented by the travel agency on the Internet do not represent a binding contractual offer on the part of the travel agency or the respective provider.

By entering their data and submitting the online booking form, the user submits a binding contract offer. The confirmation of the tour operator/service provider is decisive for the conclusion of the travel contract.

All bookings via the website are reserved for persons who have reached the age of 18. For example, it is not possible to book and use travel services for persons under the age of 18 if the booking details indicate that they are traveling alone.

The user is bound to his booking request for a period of up to 5 days. Within this period, the travel agency either sends the respective provider acceptance of the booking or sends the user a new offer that the user can accept within the period specified therein. When the user sends the booking confirmation or accepts the new offer sent by the travel agency, the corresponding contract for the service(s) is concluded.

Responsibility for Information on the Website

The content of the website serves to present offers and services and is based on information provided by the responsible organiser/service provider, unless this is .Cheyf Reisen. This information does not represent any assurances from the travel agency.

The travel agency is not liable for typographical errors on the pages of the online offers, as well as for printing, arithmetic and calculation errors.

In addition, the automatic confirmation of a booking based on erroneously entering incorrect data (in particular prices) has no effect if the agreed travel price deviates from the actual value of the booked trip.

General terms and conditions of the tour operator/service provider

The general terms and conditions of the tour operator/service provider apply in addition to the present terms and conditions of the travel agency.

The general terms and conditions of the tour operator/service provider can regulate payment terms, provisions on due dates, liability, cancellation/rebooking/repayment (if provided) and other booking and tariff terms. You should read the general terms and conditions of the tour operator/service provider carefully. In individual cases, we recommend contacting the respective tour operator/service provider about the applicable terms and conditions before the start of the trip.

Changes to the Website

The travel agency reserves the right to change the content of the website at any time without notice. Changes to individual services by the organizer / service provider after your order are permitted if they are necessary and do not unreasonably affect the overall design of the services. We reserve the right to make short-notice changes to flight times and routes, as well as short-notice changes in aircraft or airlines.

Travel Insurance

The travel agency points out the possibility of taking out travel cancellation insurance to be paid separately, as well as insurance to cover repatriation costs in the event of an accident or illness. For the sake of clarity, it is pointed out that the travel agency only acts as an intermediary for these services and that contracts are not concluded with the travel agency, but with the respective service providers.

Booking, Rebooking and Cancellation

BOOKING

You can book directly via our website using the following payment methods:

Visa, Master, Maestro and American Express payment cards.

PRICING AND CONVERSION

All prices are expressed in Euros, currency conversion is done on the side of the card issuing bank.

CREDIT CARD PAYMENT SECURITY

The confidentiality of your data is protected and ensured by the use of TLS encryption. Online payment pages are secured using the Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is the process of data encryption to prevent unauthorized access during their transmission. This enables safe transfer of information and prevents unauthorized access to data during communication between the user’s computer and the WebPay service, and vice versa.

The WebPay service and financial institutions exchange data using a virtual private network (VPN), which is
protected against unauthorized access.

Monri Payment Gateway is certified according to PCI DSS Lev.

CANCELLATION AND MODIFICATION OF THE TRAVEL PROGRAM BY THE OPERATOR

The travel agency can withdraw from the contract in whole or in part if extraordinary circumstances that do not exist at the time the trip is published occur. In addition, the travel agency can cancel a trip if there are not enough participants. The travel agency undertakes to reimburse services paid within 8 days. The minimum number of travelers can be found in the respective program.

CANCELLATION OF THE TRAVELER:

The user has a right of withdrawal, which he must notify the travel agency in writing. The date of the written travel cancellation determines the calculation of the refund (as a percentage of the total travel price). The travel agency retains the following percentage in the event of cancellation:

  • 0% if the trip is canceled up to 45 days before the start of the trip (timely cancellation)
  • 10% if the trip is canceled 44 to 30 days before the start of the trip,
  • 20% if canceled 29 to 20 days before departure,
  • 40% if canceled 19 to 15 days before the start of the trip,
  • 80% if canceled 14 to 10 days before the start of the trip,
  • 90% if canceled 9 to 6 days before the start of the trip,
  • 100% if canceled 5 to 0 days before departure or during the trip.

Exceptions are: sudden illness of user, spouse, child, parent, brother or sister of user, death of user, spouse, child, parent, brother or sister of user. In these cases, the traveler is obliged to submit evidence to the travel agency.

Changes in travel price

The travel agency points out that changes to the contractually agreed travel price are possible through the respective tour operator / service provider; for example by increasing fuel costs, taxes, security fees, exchange rate changes and the like. The travel agency is not responsible for this. In this respect, the general terms and conditions of the respective tour operator / service provider apply exclusively.

Control of travel documents

The user is obliged to check the correctness of the booking confirmation received immediately upon receipt (name, travel date, travel destination, etc.).

Payment / Receipt of Travel Documents

Insofar as the travel agency invoices services, this is done in the name and for the account of the respective tour operator/service provider. In these cases, the travel agency is also authorized by the respective tour operator/service provider to assert the claims out of court and, if necessary, in court. The travel agency reserves the right to additionally charge any administration fees incurred by the travel agency or travel provider in relation to a booking made with a credit card or direct debit. The user will be notified of the corresponding charges. The travel agency reserves the right to pass on any return debit fees for credit card payments or bank debits to the user.

When paying with a credit card that does not belong to the user, the written consent of the cardholder is required. With the conclusion of the contract, a deposit is usually due against the transmission of a security certificate, which is offset against the travel price. Further payments are due on the agreed dates, the remaining payment is due at the latest when the travel documents are handed over or received.

Passport, visa, currency or health regulations

Information on this website about passport, visa, foreign exchange or health regulations for your travel destination assumes that you are a German citizen. If this is not the case, please contact your local embassy or consulate for this information.

Liability

The liability of the travel agency is excluded with the exception of any rights in relation to

  1. a) Damage caused by an intentional or grossly negligent breach of duty by the travel agency.
  2. b) Damage resulting from injury to life, limb or health that is based on a slightly negligent breach of duty by the travel agency.

An intentional or negligent breach of duty by the travel agency is equivalent to that of its legal representative or vicarious agent.

Assignment Prohibition

An assignment of all claims of the traveler on the occasion of the trip, for whatever legal reason, to third parties, including spouses, is excluded. The judicial assertion of assigned claims is excluded.

Severability Clause

The complete or partial invalidity and unenforceability of individual provisions shall not affect the validity of the remaining provisions. An ineffective or unenforceable provision shall be replaced by an effective or enforceable provision which comes as close as possible to the economic purpose of the wholly or partially unenforceable provision intended by the parties. In this respect, the parties undertake to submit corresponding supplementary declarations. The same applies to any gaps within the provisions.

SCOPE OF THESE TERMS AND CONDITIONS

1.1. The following terms and conditions regulate the legally different types of brokerage of travel services and package tours with regard to the rights and obligations of the customer and the agent depending on the type of travel service brokered. After that, a distinction must be made between

  1. a) arranging related travel services
  2. b) the mediation of a single travel service

REGULATIONS FOR THE ARRANGEMENT OF LINKED TRAVEL SERVICES

  1. Conclusion of contract, legal regulations

1.1. With the acceptance of the customer’s brokerage order by the broker, the contract for the brokerage of related travel services is concluded between the customer and the broker. Order and acceptance do not require any specific form.

If the order is placed electronically (e-mail, Internet, fax, messenger services), the agent will immediately confirm receipt of the order electronically. This confirmation of receipt does not yet constitute confirmation of acceptance of the mediation order.

1.2. The mutual rights and obligations of the customer and the agent result from the individual contractual agreements, these terms and conditions and the statutory provisions, in particular §§ 651a ff BGB in conjunction with Art. 250ff. EGBGB and §§ 675, 631 et seq. BGB on paid business management.

1.3. For the rights and obligations of the customer towards the contractual partner of the brokered associated travel services, the agreements made with him apply exclusively, in particular – insofar as effectively agreed – his travel or business conditions. In the absence of a special agreement or special notice, the conditions of carriage and tariff regulations issued on a legal basis by the responsible transport authority or based on international agreements shall apply to carriage services.

  1. Payments

2.1. The intermediary of associated travel services may only accept payments from the traveler for remuneration for travel services if he has ensured that the traveler will be reimbursed, insofar as travel services are to be provided by the travel agent himself or payment claims of mediated service providers are still to be met and in the event of the insolvency of the Intermediary of related travel arrangements

  1. a) Travel services are canceled or
  2. b) the traveler complies with payment requests from unsatisfied mediated service providers with regard to travel services provided.

2.2. The agent for associated travel services provides this security when arranging associated travel services by taking out insolvency insurance in accordance with Section 651w (3) BGB, stating the name and contact details of the customer money guarantor in a clear, understandable and highlighted manner and handing over a corresponding security certificate for all payments of the customer to the intermediary of associated travel services, insofar as the customer does not pay directly to the mediated service provider of the associated travel service.

  1. General contractual obligations of the agent, information, notes

3.1. The customer will receive the best possible advice on the basis of these brokerage conditions. Upon request, the booking request will then be made to the service providers by the intermediary. The obligation to perform includes, after confirmation by the service provider, the handing over of the documents about the mediated travel service(s). This does not apply if it has been agreed that the service provider will send the documents directly to the customer.

3.2. When providing advice and information, the intermediary is liable within the framework of the law and the contractual agreements for the correct selection of the information source and the correct disclosure to the customer. An information contract with a main contractual obligation to provide information only comes about with a corresponding express agreement. The intermediary is not liable for the accuracy of the information provided in accordance with Section 675 (2) of the German Civil Code, unless a special information contract has been concluded.

3.3. Without an express agreement, the agent is not obliged to determine and/or offer the cheapest provider of the requested travel service. This does not affect the agent’s contractual obligations within the framework of the “best price guarantees” he has given.

3.4. Without an express agreement, the agent does not assume any guarantee within the meaning of § 276 Paragraph 1 Clause 1 BGB with regard to information on prices, services, booking conditions and other circumstances of the travel service and no procurement guarantee within the meaning of this provision with regard to information on the availability of the services to be arranged by the agent.

3.5. The intermediary only accepts special requests to be forwarded to the service provider to be mediated. Unless otherwise expressly agreed, the agent is not responsible for the fulfillment of such special requests. These are also not a condition or contractual basis for the brokerage order or for the customer’s booking declaration to be sent by the broker to the service provider. The customer is informed that special requests usually only become part of the contractual obligations of the service provider if they are expressly confirmed by the service provider.

  1. Obligations of the agent regarding entry regulations, visas and insurance

4.1. The intermediary informs the customer about entry and visa regulations, insofar as a corresponding order has been expressly agreed. Otherwise, there is only a corresponding obligation to provide information or information if special circumstances known or recognizable to the agent require an explicit reference and the corresponding information is not already included in the offer documents available to the customer.

4.2. Corresponding notification obligations of the intermediary are limited to the provision of information from current, industry-standard information sources. There is no special duty of investigation on the part of the agent without an express agreement to this effect. The intermediary can also fulfill his notification obligation by pointing out to the customer that he needs to make his own special inquiries at relevant information centers.

4.3. The above provisions apply accordingly with regard to information about customs regulations, health police entry regulations, preventive health measures taken by the customer and his fellow travelers as well as import and export regulations.

4.4. If the agent takes over the registration within the framework of electronic systems for obtaining the entry permit as a prerequisite for entering or transiting through certain countries for a fee or free of charge for the customer, the following applies: The assumption of this activity does not establish any obligation on the part of the agent to further inquiries or Information on entry or transit formalities or on transit stays on the trip and in particular not on obtaining a visa. The customer is advised that the electronic entry permit does not replace the final entry permit issued by the border authorities of the respective country.

4.5. The agent is not obliged to obtain visas or other documents required for the execution of the trip without a special, express agreement. If such an order is accepted, the intermediary can, without express agreement, demand reimbursement of the expenses incurred which he may consider necessary under the circumstances. The intermediary can demand remuneration for his work if this has been agreed or if the work was only owed in return for appropriate remuneration.

4.6. The intermediary is not liable for issuing visas and other documents and not for timely access. This does not apply if the circumstances relevant to the non-issuance or the late access were culpably caused or partly caused by the agent.

  1. Reimbursement of expenses, remuneration, debt collection, payments

5.1. The agent is entitled to demand payments in accordance with the service and payment terms of the mediated service provider, insofar as these have been effectively agreed between the service provider and the customer and contain legally effective payment terms.

The agent can assert payment claims against the customer, insofar as this corresponds to the agreements between the agent and the service provider, as his collection agent, but also in his own right on the basis of the customer’s statutory obligation to make advance payments as the client in accordance with § 669 BGB.

5.2. The above regulations apply accordingly to cancellation costs (cancellation compensation) and other legal or contractual claims of the mediated service provider.

5.3. The customer cannot counter the agent’s own payment claims by way of retention or offsetting that the customer has claims against the mediated service provider, in particular due to defective fulfillment of the mediated contract. This does not apply if a culpable breach of contractual obligations on the part of the agent is the cause or contributory cause of the occurrence of such claims or if the agent is liable to the customer for other reasons for the counterclaims asserted.

  1. Remuneration claims of the agent

6.1. The following applies to the prices and service fees when arranging air transport services from airlines in accordance with Section 5 of this Part B of the Terms and Conditions:

  1. a) The prices quoted and invoiced are airline prices, which generally do not include any commission or other payment by the airline for the agent’s activity.
  2. b) The remuneration of the intermediary within the scope of this mediation activity usually takes the form of service fees to be paid by the customer.
  3. c) Unless otherwise agreed in individual cases, the service fees for the agent’s brokerage activities and for other activities in connection with the flight booking result from the agreed fees announced to the customer, in particular by posting them on the agent’s business premises.
  4. d) If an agreement on the amount of a corresponding service fee has not been made, the customer owes the agent remuneration in accordance with the statutory provisions, ie there is an obligation to pay a standard fee by the client.

6.2. The service fees for arranging other travel services and for other activities on behalf of the customer require a corresponding agreement. This can be done, for example, by clearly visible posting of price lists in the business premises of the agent and/or a corresponding verbal or written reference to this by the agent.

  1. Documents about the mediated travel services

7.1. Both the customer and the agent are obliged to provide contractual and other documents from the mediated service provider about the travel services that were handed over to the customer by the agent, in particular booking confirmations, flight tickets, hotel vouchers, visas, insurance certificates and other documents about the mediated travel services to check for correctness and completeness, in particular for compliance with the booking and the mediation order.

7.2. Insofar as documents about the mediated travel services are not sent to the customer directly by the mediated service provider, the agent will hand them over to the agent in the business premises or, at his option, by post or electronic mail.

  1. The customer’s obligation to cooperate with the intermediary

8.1. The customer must notify the agent immediately of any errors or deficiencies in the brokerage activity that are recognizable to him. This includes, in particular, incorrect or incomplete details of personal customer data, other information, information and documents about the mediated travel services as well as the incomplete execution of mediation services (e.g. bookings or reservations not made).

8.2. A contractual and/or legal obligation of the customer to report defects to the mediated service provider remains unaffected by Section 8.

8.3. In his own interest, the customer is asked to inform the agent of any special needs or limitations with regard to the travel services requested.

  1. Important information on insurance for travel services

The agent points out the possibility of taking out travel cancellation insurance when booking to minimize the risk of costs in the event of cancellations by the customer. The customer is also advised that travel cancellation insurance usually does not cover the damage that may arise due to a break in the use of the travel services after they have started, even if this is not their fault. Travel interruption insurance must usually be taken out separately. The intermediary also recommends that you ensure you have adequate international health insurance coverage when traveling abroad.

  1. Intermediary Liability

Insofar as the agent has not assumed a corresponding contractual obligation by express agreement with the customer, he is not liable for the conclusion of contracts with the service providers to be mediated. The agent is not liable for defects and damage incurred by the customer in connection with the mediated travel service. This does not apply in the case of an express agreement or assurance by the agent in this regard, especially if this deviates significantly from the service provider’s description of services.

REGULATIONS FOR THE ARRANGEMENT OF INDIVIDUAL TRAVEL SERVICES OR SEVERAL TRAVEL SERVICES WHICH ARE NOT CONNECTED TRAVEL SERVICES

  1. Conclusion of contract, legal regulations

1.1. With the acceptance of the customer’s brokerage order by the broker, the contract for the brokerage of travel services is concluded between the customer and the broker. Order and acceptance do not require any specific form.

If the order is placed electronically (e-mail, Internet, fax, messenger services), the agent will immediately confirm receipt of the order electronically. This confirmation of receipt does not yet constitute confirmation of acceptance of the mediation order.

For the rights and obligations of the customer towards the contractual partner of the brokered service, the agreements made with him apply exclusively, in particular – insofar as effectively agreed – his travel or business conditions. In the absence of a special agreement or special notice, the conditions of carriage and tariff regulations issued on a legal basis by the responsible transport authority or based on international agreements shall apply to carriage services.

  1. General contractual obligations of the agent, information, notes

The customer will receive the best possible advice on the basis of these brokerage conditions. If desired, the booking request can then be made to the service provider by the intermediary. The obligation to perform includes, after confirmation by the service provider, the handing over of the documents about the mediated travel service(s). This does not apply if it has been agreed that the service provider will send the documents directly to the customer.

When providing advice and information, the intermediary is liable within the framework of the law and the contractual agreements for the correct selection of the information source and the correct disclosure to the customer. An information contract with a main contractual obligation to provide information only comes about with a corresponding express agreement.

Without an express agreement, the agent is not obliged to determine and/or offer the cheapest provider of the requested travel service. This does not affect the agent’s contractual obligations within the framework of the “best price guarantees” he has given.

Without an express agreement, the agent assumes no guarantee with regard to information on prices, services, booking conditions and other circumstances of the travel service and no procurement guarantee within the meaning of this provision with regard to information on the availability of the services to be arranged by the agent.

The intermediary only accepts special requests to be forwarded to the service provider to be mediated. Unless otherwise expressly agreed, the agent is not responsible for the fulfillment of such special requests. These are also not a condition or contractual basis for the brokerage order or for the customer’s booking declaration to be sent by the broker to the service provider. The customer is informed that special requests usually only become part of the contractual obligations of the service provider if they are expressly confirmed by the service provider.

  1. Intermediary Obligations Regarding Entry Requirements and Visas

3.1. The intermediary informs the customer about entry and visa regulations, insofar as a corresponding order has been expressly agreed. Otherwise, there is only a corresponding obligation to provide information or clarification if special circumstances that are known or obvious to the agent require an explicit reference and the relevant information is not already included in the offer documents available to the customer.

3.2. Corresponding notification obligations of the intermediary are limited to the provision of information from current, industry-standard sources of information. A special investigation obligation of the intermediary does not exist without an express agreement in this regard. The intermediary can also fulfill his notification obligation by pointing out to the customer that he needs to make his own special inquiries at relevant information centers.

3.3. The above provisions apply accordingly with regard to information about customs regulations, health police entry regulations, preventive health measures taken by the customer and his fellow travelers as well as import and export regulations.

3.4. The agent is not obliged to obtain visas or other documents required for the execution of the trip without a special, express agreement.

  1. Reimbursement of expenses, remuneration, debt collection, payments

The agent is entitled to demand payments in accordance with the service and payment terms of the mediated service provider, insofar as these have been effectively agreed between the service provider and the customer and contain legally effective payment terms.

The agent can assert payment claims against the customer as his collection agent, insofar as this corresponds to the agreements between the agent and the service provider.

The customer cannot counter the agent’s own payment claims by way of retention or offsetting that the customer has claims against the mediated service provider, in particular due to defective fulfillment of the mediated contract. This does not apply if a culpable breach of contractual obligations on the part of the agent is the cause or contributory cause of the occurrence of such claims or if the agent is liable to the customer for other reasons for the counterclaims asserted.

  1. Remuneration claims of the agent

5.1. The service fees for arranging travel services and for other activities on behalf of the customer require a corresponding agreement. This can be done, for example, by clearly visible posting of price lists in the business premises of the agent and/or a corresponding verbal or written reference to this by the agent.

6.3. The entitlement of the agent to service fees – including when arranging flights – remains in force in the event of service disruptions or changes, in particular rebooking, change of name, withdrawal, cancellation, annulment or termination of the mediated contract by the service provider or the customer. This does not apply if the customer is entitled to a refund based on a customer’s claim for damages due to deficiencies in the consulting or mediation work of the agent from contractual or statutory claims.

  1. Documents about the mediated travel services

Both the customer and the agent are obliged to provide contractual and other documents from the mediated service provider about the travel services that were handed over to the customer by the agent, in particular booking confirmations, flight tickets, hotel vouchers, visas, insurance certificates and other documents about the mediated travel services to check for correctness and completeness, in particular for compliance with the booking and the mediation order.

Insofar as documents about the mediated travel services are not sent to the customer directly by the mediated service provider, the agent will hand them over to the agent in the business premises or, at his option, by post or electronic mail.

  1. The customer’s obligation to cooperate with the intermediary

7.1. The customer must notify the agent immediately of any errors or deficiencies in the brokerage activity that are recognizable to him. This includes, in particular, incorrect or incomplete details of personal customer data, other information, information and documents about the mediated travel services, as well as the incomplete execution of mediation services (e.g. bookings or reservations not made).

7.2. If the customer does not notify us in accordance with Section 8.1, the following applies:

  1. a) If the customer fails to notify us in accordance with Section 8.1 through no fault of his own, his claims shall not lapse.
  2. b) Claims by the customer against the intermediary shall not apply insofar as the agent proves that the customer would not have suffered damage or would not have incurred the amount claimed by the customer if he had reported the damage properly. This applies in particular if the agent proves that an immediate notification by the customer would have given the agent the opportunity to remedy the defect or reduce damage, e.g. by rebooking, additional booking or cancellation with the mediated service provider.
  3. c) Claims by the customer in the event of a failure to notify in accordance with Section 8.1 do not lapse

– in the event of damage resulting from injury to life, limb or health resulting from an intentional or negligent breach of duty by the agent or a legal representative or vicarious agent of the agent

– in the case of claims for compensation for other damages based on an intentional or grossly negligent breach of duty by the agent or a legal representative or vicarious agent of the agent

– in the event of a breach of an essential obligation, the fulfillment of which is essential for the proper execution of the brokerage contract or the breach of which jeopardizes the achievement of the purpose of the contract. The liability for booking errors according to § 651x BGB remains unaffected.

7.3. A contractual and/or legal obligation of the customer to report defects to the mediated service provider remains unaffected by Section 8.

7.4. In his own interest, the customer is asked to inform the agent of any special needs or limitations with regard to the travel services requested.

  1. Important information on insurance for travel services

The agent points out the possibility of taking out travel cancellation insurance when booking to minimize the risk of costs in the event of cancellations by the customer.

The customer is also advised that travel cancellation insurance usually does not cover the damage that may arise due to a break in the use of the travel services after they have started, even if this is not their fault. Travel interruption insurance must usually be taken out separately.

The intermediary also recommends that you ensure you have adequate international health insurance coverage when traveling abroad.

The intermediary is not liable if he has not provided false information regarding the insurance conditions and the mediated travel insurer has a right to refuse performance towards the customer due to effectively agreed insurance conditions.

  1. Intermediary Liability

Insofar as the agent has not assumed a corresponding contractual obligation by express agreement with the customer, he is not liable for the conclusion of contracts with the service providers to be mediated.

The agent is not liable for defects and damage incurred by the customer in connection with the mediated travel service. This does not apply in the case of an express agreement or assurance by the agent in this regard, especially if this deviates significantly from the service provider’s description of services.

Any liability of the intermediary arising from culpable violation of intermediary obligations remains unaffected by the above provisions.

.cheyf travel – a subsidiary of Travel agency Albatros Travel doo
Branilaca Sarajeva 47Sarajevo 71000Bosna i Hercegovina

ID broj 420172002009

Registracija u sudu MBS65-01-1047-11

Licenca Broj 07-02-22-6432/19